Privacy Policy

Introduction

Welcome to Adopp.ai. This Privacy Policy explains how SKILLHUB FZCO (“Company”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal information when you access or use the Adopp.ai Website, AI-powered features, and related services (collectively, the “Services” or “Website”).

We are committed to protecting your privacy and processing personal information in a transparent and responsible manner.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

For the purposes of applicable data protection law, SKILLHUB FZCO is the controller of personal data processed under this Policy, unless another party acts as an independent controller under its own privacy notice.

Information We Collect

Depending on how you interact with the Service, we may collect the following categories of personal data.

Account information. When you create an account, we collect your email address, password hash, account identifiers, name, subscription status, account settings, authentication data, and related account records. Your name is used solely for account identification and personalization within the Services and issuing the certificate, where available.

Communications, such as support emails, messages, feedback, etc.

Marketing preferences, such as whether you subscribe to receive updates.

Learning Activity Data. To provide our Services, we may collect and store information related to your learning activities, including: course enrollments, course progress, assessment and quiz results, course completion status and certificate issuance records.

Certificate Information. Upon successful completion of certain courses or learning paths, we may issue a certificate of completion. Certificates may contain your name and email address, course or learning path details, and date of completion. Certificates issued through the Website are intended solely to acknowledge completion of educational content offered through the platform.

AI Feature Usage. The Services may provide access to AI-powered features, including AI chat functionality. To provide these features, prompts, questions, and other user-submitted information may be processed by third-party AI providers, including OpenAI LLC and Anthropic PBC. Processing by such providers is governed by their respective privacy policies and terms of service. We do not control how these providers use information beyond the services they provide to us. Users should avoid submitting confidential, sensitive, or personal information through AI-powered features unless necessary.

Payment Information. Subscriptions and purchases made through the Services are processed by Stripe. We do not collect or store complete payment card details. Payment information is processed directly by Stripe in accordance with its privacy and security practices. For accounting, tax, and fraud-prevention purposes, we may retain limited card data (e.g., first six and last four digits) solely for transaction identification and verification.

Quiz Data. Before purchasing a subscription, users may complete a pre-purchase quiz powered by FunnelFox, please refer to its privacy policy. The Company does not store users’ quiz responses.

Technical and Analytics Information. When you use the Services, we and our service providers may automatically collect certain technical information, including:

IP address;

Device information;

Operating system information;

Browser type and version;

Usage and interaction data;

Diagnostic and log information.

We may use third-party analytics services, including Google Analytics, to understand how users interact with the Services and to improve platform performance and user experience.

How We Use Personal Data

We may use personal data for the following purposes:

To Provide and Operate the Service. We use personal data to operate our website and provide access to the Service.

To Process Payments and Refunds. We use personal data to confirm transactions, administer subscriptions if activated, handle failed payments, process refunds where applicable, and manage billing-related support.

To Send Service Communications. We may send operational emails such as payment confirmations, refund notices, waitlist or launch messages, legal notices, or support replies.

To Improve the Service. We use usage data and analytics to understand how people interact with the quiz and website, improve conversion flow, troubleshoot issues, and plan product development.

For Marketing and Advertising. Where permitted by law, and subject to your choices, we may use cookies, pixels, and similar tools to measure advertising performance, attribute conversions, build audiences, and run remarketing campaigns for our Service.

For Security, Fraud Prevention, and Legal Compliance. We may use personal data to protect the Service, detect abuse or fraud, enforce our legal terms, comply with legal obligations, and protect our rights and interests.

Legal Bases for Processing

Where applicable law requires a legal basis, we rely on one or more of the following:

Performance of a contract, such as to process a transaction or respond to your request;

Legitimate interests, such as to operate, improve, secure, and analyze the Service;

Consent, where required, including for certain cookies or marketing communications. If we rely on consent, you may withdraw that consent at any time, but doing so will not affect the lawfulness of processing based on consent before its withdrawal; and

Legal obligation, where processing is necessary to comply with the applicable law.

Sharing of Personal Information

We may share personal information with trusted service providers that help us operate the Services, including:

payment processors, billing providers, and subscription management providers;

hosting, cloud, infrastructure, storage, and security providers;

analytics, attribution, diagnostics, and product improvement providers;

artificial intelligence and related technology providers;

customer support, email, communication, and operational service providers;

professional advisers, auditors, insurers, legal counsel, and compliance providers;

competent authorities, regulators, courts, law enforcement, or other third parties where disclosure is required by law or reasonably necessary to protect rights, safety, security, or the Service;

an acquirer, successor, investor, or other relevant third party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.

Depending on the circumstances, such recipients may act as processors, service providers, independent controllers, or recipients under applicable law.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, loss, misuse, alteration, or destruction.

Despite our efforts, no method for transmitting or storing data over the Internet can be guaranteed to be completely secure.

Data Retention

The Company retains personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, maintain business records, enforce agreements, prevent fraud, and protect the Company’s rights and legitimate interests.

Retention periods may vary depending on the nature of the data, the purpose of processing, the sensitivity of the data, technical requirements, and legal or regulatory obligations.

The Company may retain transaction, subscription, tax, accounting, fraud-prevention, and dispute-related records for longer periods where necessary or required by applicable law.

When retention is no longer necessary, personal data may be deleted, anonymized, or otherwise irreversibly de-identified.

Account Deletion

Users may request the deletion of their account by contacting us at support@adopp.ai or using the functionality available on the Website.

Upon receiving a valid request, we will delete or anonymize personal information unless retention is required for legal, security, accounting, fraud-prevention, or compliance purposes.

Certain information may continue to be retained where required by applicable law.

Age Restrictions

The Services are intended only for individuals who are at least 16 years old. We do not knowingly collect personal information from individuals under the age of 16.

If we become aware that personal information has been collected from an individual under the minimum age requirement, we may delete such information and terminate the associated account at the request.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

Access your personal information;

Correct inaccurate information;

Request deletion of personal information;

Restrict or object to certain processing activities;

Withdraw consent where processing is based on consent;

Receive a copy of your personal information;

Opt out of certain marketing communications;

Opt out of certain targeted advertising or “sharing,” where applicable.

To exercise any of these rights, please contact us at support@adopp.ai.

International Data Transfers

The Services may be operated using service providers located in different countries.

As a result, your personal information may be transferred to and processed in jurisdictions that may have data protection laws different from those in your country of residence.

Third-Party Services

The Services may contain links to third-party websites, products, or services.

We do not control and are not responsible for the privacy practices, content, or policies of third parties. We encourage users to review the privacy policies of any third-party services they use.

Cookies and Analytics Technologies

We use cookies and similar technologies, such as pixels, tags, local storage, and analytics tools, on our website and landing pages.

Cookies are small text files stored on your device by your browser.

Pixels and tags are snippets of code or transparent images that help measure interactions, page views, conversions, and ad performance.

Types of Cookies and Similar Technologies We Use:

Strictly necessary cookies. These are used to operate the website, maintain session continuity, support security, prevent fraud, and preserve checkout functionality.

Functional cookies. These help remember settings or choices you make and improve usability.

Analytics cookies. These help us understand website traffic, quiz completion, user journeys, funnel performance, and general Service usage.

Advertising and measurement cookies. These may be used on our parent-facing pages to measure campaign performance, attribute conversions, build remarketing audiences, and understand the effectiveness of advertising.

Where required by law, we will request consent before placing non-essential cookies on your device. You may also be able to manage cookies through privacy controls offered by the relevant third-party platforms or your browser settings:

Chrome

Safari

Opera

Edge

Firefox

Internet Explorer

Please note that disabling certain cookies may affect parts of the Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated “Last updated” date.

Your continued use of the Services after any modifications become effective constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:

By mail: SKILLHUB FZCO, IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates

By email: support@adopp.ai

Last updated: June 18, 2026